AppleRepairs : Mac Basics
chesapeake/training > AppleRepairs : Mac Basics
Mac OS X 10.6 Basics
Apple Certified Support Professional (ACSP) Prep Course
Apple Certified Technical Coordinator (ACTC) Prep Course
Switching From PC to Mac
iTunes & GarageBand
iPhoto & iWeb
iMovie & iDVD
Using iWork in an Office Environment
Mac OS X Basics – 3rd Party Apps and E-Mail
email to sign up: 7/26, 10/30
Duration: 1 days, Tuition: $500
Introduction to Mac OS X is a one-day preliminary course for those new to Mac OS X who need to prepare for the Mac OS X Support Essentials course, or other technical Mac OS X training courses. This course focuses on getting to know the foundations of Mac OS X, with topics ranging from efficient window and application management to system customization. You’ll also learn how to configure user accounts and manage files.
In addition to the instructional content provided during the hands-on portion of the class, attendees receive a copy the book, Mac OS X v10.5 Leopard, by Robin Williams.
Who Should Attend
This class is designed for those new to the Mac OS X platform who need to obtain the skills to support other Mac OS X users. This could include entry level IT personnel in businesses that use Mac OS X systems for general productivity or creative design, service technicians who support Mac OS X customers, and technical coordinators or power users who manage networks of Mac OS X systems for their organization—such as teachers and technology specialists who manage a classroom network or computer labs.
Prerequisites
Practical working knowledge of computers
Apple Certification available for this class.
Apple Certified Support Professional (ACSP) Prep Course
email to sign up: 7/12, 9/13
Duration: 3 days, Tuition: $1500
A three-day, hands-on course that provides an in-depth exploration of troubleshooting on Mac OS X. This course is designed to give you a tour of the breadth of functionality of Mac OS X and the best methods for effectively supporting users of Mac OS X systems. The course is a combination of lectures and hands-on case study exercises that provide practical real-world experience.
Who Should Attend
Help desk specialists, technical coordinators, service technicians, and others who support Mac users
Technical support personnel in businesses that use Macs for general productivity or creative design
Technical coordinators or power users who manage networks of computers running Mac OS X — such as teachers and technology specialists who manage classroom networks or computer labs
What You Will Learn
The troubleshooting process and how to become more efficient with available tools and resources
Mac OS X 10.6 features in depth, including how to find additional information
How to prepare for Apple Certified Support Professional certification
Prerequisites
Students should have the following prerequisite knowledge prior to attending this course:
Basic Mac OS X knowledge
Basic troubleshooting experience
Apple Certification available for this class.
Apple Certified Technical Coordinator (ACTC) Prep Course
email to sign up: 10/25
Duration: 4 days, Tuition: $2000
Mac OS X Server Essentials is a four-day course designed to give technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses Mac OS X Server. Students learn how to install and configure Mac OS X Server to provide network-based services, such as file sharing, authentication, and printing. Tools for efficiently managing and deploying Mac OS X and software updates are also covered. The course is a combination of lectures and hands-on case study exercises that provide practical real-world experience.
Who Should Attend
Help-desk specialists, technical coordinators, and entry-level system administrators who implement and maintain networks using Mac OS X Server
What You Will Learn
- The features of Mac OS X Server 10.5
- How to configure essential services on Mac OS X Server
- How to use Mac OS X Server tools to monitor and troubleshoot services
- Effective use of Mac OS X Server to manage a small network of Macintosh computers and users
- How to manage access to files and services
- How to prepare for Apple Certified Technical Coordinator certification
Prerequisites
Students should have the following prerequisite knowledge prior to attending this course:
- Understanding of Mac OS X
- Experience with Mac OS X in a network environment
- Basic troubleshooting experience or Leopard 101
Apple Certification available for this class.
email to sign up: 8/12, 11/13
Duration: 2.5 hours, Tuition: $125
This class takes the mystery out of your transition from Windows-only computers to the Macintosh. The emphasis of the class will be on the equivalent computer structures in the Macintosh and Windows environments. Topics include e-mail, word processing and spreadsheets, Web browsers, running Windows programs on Macintosh, networking and settings.
email to sign up: 6/26, 9/11, 12/9
Duration: 2.5 hours, Tuition: $125
iTunes is Apple’s master hub program for music, podcasts, and video, as well as iPod, iPhone, and iPad applications. GarageBand is Apple’s introductory digital music production program. The iTunes portion of the class pushes beyond the simplest functions of iTunes to explore music collection management, CD production, broadcasting music, podcasts and podcast subscriptions. The GarageBand portion of the class will focus on basic digital music production for the novice and compatibility of the resulting music files.
email to sign up: 7/10, 10/14
Duration: 2.5 hours, Tuition: $125
This class focuses on getting the most out of iPhoto and iWeb for the small business and home business environment. Topics include photo organization, export as files, web-ready output, slideshow and book production, file conversion and compatibility. The iWeb portion of the class focuses on using Apple’s template based software for producing an informative web presence in minimal time on Apple’s MobileMe service or independent web hosts.
email to sign up: 7/10, 10/13
Duration: 2.5 hours, Tuition: $125
This class focuses on the novice user making a first video or video DVD. Topics include video camera choices, downloading video files and editing video clips for finished production in iDVD.
Using iWork in an Office Environment
email to sign up: email to schedule
Duration: 2.5 hours, Tuition: $125
For the budget conscious small business or home office user, Apple’s iWork ensemble provides a cost effective, compatible alternative to Microsoft Office for Macintosh. Pages is Apple’s word processing and page layout program. Numbers is Apple’s spreadsheet and charting application, and Keynote is Apple’s presentation software. They answer the need for the small business and home business user for MS Word, MS Excel, and MS PowerPoint, respectively. The emphasis of the class will be on using these highly capable programs to their fullest for your business needs. Topics will include formatting, functions, and compatibility with other software. Particular attention will be given to when a transition to Microsoft Office might be necessary or advisable.
Mac OS X Basics – Setting Up 3rd Party Apps and E-Mail Accounts
email to sign up: email to schedule
Duration: 2.5 hours, Tuition: $125
This class focuses on setting up applications such as MS Office for Macintosh, Adobe Creative Suite, Quicken, Firefox, Google Earth, etc. Topics include file compatibility, printing considerations, font usage, and updates/upgrades.